At SARA TECH, we strive to ensure a reliable shopping experience. Due to the nature of electronic components and technical products, the following policy applies.
Order Cancellation
- Orders can be cancelled before dispatch.
- Cancellation requests are not accepted once the order has been shipped.
Refund Eligibility
Refunds are applicable only in the following cases:
- Product received is damaged
- Incorrect product delivered
- Manufacturing defect (if applicable)
Conditions:
- Issue must be reported within 48 hours of delivery
- Product must be unused and in original packaging
- Supporting images or evidence may be required
Non-Refundable Items
- Customized or made-to-order products
- Digital products, software, or training programs
- Products damaged due to improper handling or misuse
Refund Processing
Approved refunds will be processed within 7–10 working days to the original payment method.